Lollipop Cake Supplies is a family owned online & retail store specialising in cake decorating supplies for home bakers, hobbyists and professionals. We're based in Eatons Hill on the Northside of Brisbane and our aim is to provide the best possible customer service that is often lacking today in a variety of retail stores.
We pride ourselves on our high level of personalised service within in our retail store as well as our online store. We are available to assist you with your purchases or bounce ideas around and help you get your next cake project off the ground. Being a small family owned business, the most important person is YOU.
Our goal is to provide competitive pricing and to maintain reasonable stock levels so products are available when you need them. If you think something is missing, please feel free to send us an email and let us know what products you are after and would like to see in our store. We are always researching and looking for new and exciting products that we know our customers will love.
Having allergy friendly cake decorating products is very important to us, as our three children all have food allergies and/or intolerances of varying degrees. Quite often we hear stories of children and adults who haven't had a birthday cake in years due to their food allergies, which we think is terribly sad and certainly not necessary. There is a fantastic selection of allergy friendly cake related products available and most allergens can be catered for. If for some reason we do not stock a product that suits your allergy requirements please send us an email or give us a call and we will be more than happy to assist in any way we can and happy to source suitable products for you. Our allergy friendly products can be found in the Allergy Friendly section of our store. If you have a preferred allergy friendly brand, please let us know and we will do our best to try it out and introduce it into our store.
In addition to our specialist allergy friendly products a number of our regular everyday products used by cake decorators all the time are also allergy friendly for example, Satin Ice fondant is gluten, dairy, egg and nut free. And the Americolour range of food colours are not only gluten free but they are produced on machines that are free from nuts and peanuts and do not have any animal derived ingredients.
So take a look around Lollipop Cake Supplies and enjoy the journey of browsing our store and we hope we have what you need for all cake decorating needs. Thank you for taking the time to read about our business and we look forward to be of service to you and helping with your cake projects.
Steven and Rebecca Dillon
Heather started with Lollipop Cake Supplies in July 2014 coming to us with many years of cake decorating and class training experience. With vast knowledge & experience using a large variety of products Heather can help you choose the right product for your project to ensure a cake success every time.
Where do I start!!! I’ve always worked in areas where customer service is a big focus because I love it :) Working at LCS, customer service is a big aspect of my job, and because it’s in the cake decorating industry, it is doubly rewarding!! I get to keep up to date with current cake trends, tools and techniques. I love that I get to try out new products, which then makes the other part of my job so much easier. I can help customers work out their cake projects. I’m happy to give advice and information about cake decorating, because I will never forget the kindness that was given to me when I first started, and how because someone was willing to help me, I discovered something that brings me so much pleasure. I really enjoy the regular customers who come in to the store – hearing about their cake projects, and then hearing how they went the next week.
I really enjoy seeing the excitement that customers feel when they feel ready to take on their cake. Watching customers transform from nervous to empowered is lovely.
Karin joined our team in July 2015 after working with a variety of decorators. Originally from Bournemouth in the UK, Karin calls Australia home and we're so very pleased she does. Karin brings a vibrant & fun dynamic to our workplace and is very knowledgeable when it comes to various cake decorating techniques.
Karin is married to Chris and they have a gorgeous pup called Lolly!
Making something creative out of something you can eat. It makes all the stress, late nights and planning worth it to see the eyes of others light up at your cake.
Since my husband doesn't eat cake (I know!), I reckon my biggest cake fans are the rest of the Lollipop team, as they tend to get to taste most of my baking endeavours!
Louisa, like Zoe had been a customer from the very early days of Lollipop Cake Supplies and joined our team in July 2016 when we opened our new store in Eatons Hill. Louisa has many years experience in teaching and spent a number of years abroad in Japan. Louisa has a passion for teaching children and is regularly teaches our kids classes during our school holiday programs throughout the year. Louisa's role at Lollipop's is in our retail store providing great service and sharing her knowledge of cake decorating with our customers.
Louisa is married to Brett and they have two daughters Mary & Emmaline.
Amy is also part of our retail customer service team and even though cake decorating is still a new skill for Amy, her passion and continuing to learn new things is a valued member of our team. Amy lives with her husband and three boys.
Issac is the guy who packs all the online orders and ensures your parcels are dispatched on time and arrive safely. Previously Issac has been a member of the Australian Defence Force and makes a pretty mean curry, he also has a passion for the arts and loves to draw and paint in his spare time.